Shipping and Return Policy

Welcome to Chair Nest! We aim to provide you with a seamless shopping experience. Below, you’ll find details about our shipping and return policies.

Shipping Policy

1. Processing Time:
   • Orders are processed within 1-2 business days (excluding weekends and holidays).
   • You’ll receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Rates and Delivery Times:
   • Standard Shipping: Delivery within 3-7 business days.
   • Express Shipping: Delivery within 1-3 business days (additional charges apply).
   • Shipping rates vary based on location and will be calculated at checkout.
3. International Shipping:
   • We ship worldwide. Please note that customs fees, taxes, or duties may apply and are the responsibility of the customer.
4. Shipping Issues:
   • If your package is delayed, lost, or damaged during shipping, please contact us at support@chair-nest.com, and we’ll assist you.

We are not responsible for delays caused by shipping carriers or customs procedures. 

Return Policy

We want you to love your Chair Nest! If you’re not completely satisfied, here’s how you can return or exchange your product.

1. Eligibility for Returns:
   • Returns are accepted within 30 days of delivery.
   • Items must be unused, in their original condition, and in the original packaging.
2. How to Initiate a Return:
   • Contact us at info@chair-nest.com with your order number and reason for return.
   • We will provide a return authorization and instructions on how to ship the item back.
3. Return Shipping Costs:
   • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
4. Refunds:
   • Once we receive and inspect the returned item, a refund will be processed to your original payment method within 5-7 business days.
5. Exchanges:
   • If you need a different size or color, we’ll be happy to exchange your item. Contact us at info@chair-nest.com to arrange an exchange.

Contact Us

If you have any questions about our shipping or return policies, feel free to reach out to us:
Email: info@chair-nest.com

We’re here to help and ensure your satisfaction!